Sablemoon Mediumship

When booking an appointment with Medium Mandy (Sable), you agree to the following terms and conditions. Failure to comply with any of these regulations will result in non-refundable appointment cancellations.

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I highly recommend having a pen and paper handy for your reading!

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• I attest that I am 18 years of age or older, and legally able to enter into this agreement. A child under the age of 18 will ONLY be permitted if they are accompanied by the parent who booked the reading and stays accompanied by that parent through the entire duration of the reading.  

• I agree to go into my reading with an open mind.

• I understand that it is my responsibility to come to my reading prepared with specific spirits in mind that I wish to communicate with, in addition to questions to ask Mandy of things I would like to discuss during my session.

• I understand that all appointments booked are in EASTERN STANDARD TIME. Therefore, I understand that when booking an appointment with Mandy, I need to consider the time difference, if any, and book appropriately.

• I understand that many people have different opinions on mediumship; what it is, and how it works. Therefore, all readings with Mandy are to be considered for spiritual, inspirational, and entertainment purposes only.

• I understand that Mandy cannot control what the spirit says or does (or doesn’t say) in a reading.

• I understand that the spirit I request to come through, may not be the spirit that comes through to Mandy. Additionally, I understand that spirits that I don’t request may also come through in my reading.

• I understand that no medium (or psychic) is 100% accurate 100% of the time. Accuracy rates are sometimes described in the testimonials and reviews of Mandy's clients. (Reviews can be found on her Facebook page.)

• I understand that any information or advice given by Mandy is not to be used by me in place of any medical, legal, tax or financial advice or diagnosis from qualified and licensed professionals in those fields.

• I understand that if I choose to talk/post publicly on any platform (online or otherwise) about my reading with Mandy, that I will not lie nor slander her or Sablemoon Medium. If I disagree with something that happens in a reading, I understand that there is a respectful way to do it.  

• I understand that only I am permitted to be in the room with Mandy during my reading. Every person needs to book their own reading, in their own name, and cannot share a reading or sit in on a reading.

• I agree not to hold Mandy, affiliates, and/or property liable or responsible for any damages or losses as a result or in relation to this booking.

• I agree not to hold Mandy, affiliates and/or property liable or responsible for any viral or bacterial illnesses including but not limited to COVID-19 and the flu. Though most readings are online, Mandy is vaccinated and will not show up to an in-person reading if she is knowingly sick. If myself or Mandy becomes sick in any way, I understand that a re-schedule is appropriate.

• I understand that readings are generally non-refundable, though some exceptions may be made, which are outlined below.

• I understand that Mandy reserves the right to change or cancel appointments. If I am late, I understand that Mandy may not be able to accommodate me. 

• I understand that my payment is due at the time of booking a private reading on sablemoonmedium.com.

• I understand that in-person appointment cancellations must be made 4 days prior to my scheduled appointment. I understand that if I wish to cancel my appointment, I must call or email Mandy at sablemoonmedium@gmail.com  

• I understand that all appointment confirmations are sent via email. I understand that appointment reminders are done via text, and that Mandy will not call me to remind me of my appointment.

• I understand that instances of hate mail, harassment, fraud, or interference whose intent is to interfere with Mandy’s business operations will be immediately reported to the appropriate authorities.

• I assure and hold harmless Mandy, sablemoonmedium.com, their heirs, relatives, successors, agents, employees, and assignees in perpetuity against any and all claims and actions arising out of your consultation with Mandy and/or via sablemoonmedium.com including, without limitation, expenses, judgments, fines, settlements and other amounts actually and reasonably incurred in connection with any liability, suit, action, loss, or damage arising or resulting from said consultation.

• When booking a phone appointment, I understand that Mandy will call me. I must allow a 5-minute time frame from the start of my appointment time for Mandy to call.

• When booking a phone appointment, I understand that Mandy will try calling me twice and send one text and/or email. If there is no answer, I understand that the appointment is deemed a no-show and is nonrefundable.

 

 

REFUND POLICY:

• No refunds or reschedules will be given for no call/no show appointments.

• No refunds will be given for missed appointments, though with a reasonable excuse, a re-schedule will be permitted.

IF, for some reason, no spirit comes through at all in your reading, I will offer a full refund. (That has not happened yet. If it ever does, I will update these Terms & Services.)